3 Seconds to make an impact? Yes it’s that quick!

“I believe you don’t have years, or months, or weeks to impact a person’s life. You have seconds. Seconds to win them over, And seconds to lose them.” ― K.A. Tucker, Four Seconds to Lose Three things happened all on the same day that all pointed to the same outcome – how quickly we make […]

Passion and first visual impressions

“I don’t know if you’ve ever noticed this, but first impressions are often entirely wrong.” ― Lemony Snicket, The Bad Beginning Please help me understand the impact of first impressions….. I am always amazed at what life’s twists and turns bring forth. A recent meeting completely threw me. Following a number of phone […]

First impressions are all in the mind – Unconscious Bias

“It’s not at all hard to understand a person; it’s only hard to listen without bias.” ― Criss Jami, Killosophy As part of a company wide program on corporate social responsibility, one of the major focuses is to recognise and try to manage the fact that we tend to make snap judgements of people and […]